Privacy Policy
Heat Athletica – Privacy Policy
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through this website and mobile application (Site).
In this Privacy Policy, we, us or our means Heat Athletica.
When we collect, store and use your personal information, we do so in accordance with the Australian Privacy Act 1988 (Cth) and the European Union General Data Protection Regulation (EU) 2016/679 (GDPR).
Personal Information
The types of personal information we may collect about you include:
- Your name
- Images of you
- Your contact details (including email address, mailing address, street address and/or telephone number)
- Your age and/or date of birth
- Your payment information
- Your demographic information (such as postcode)
- Your preferences and/or opinions
- Information provided through customer surveys (including consent and disclaimer forms)
- Details of products and services we have provided or that you have enquired about
- Browser session data, geo-location data, device and network information
- Website usage data including page views, sessions, and browsing behaviour
- Information collected through cookies and similar technologies
- Additional information provided through our Site, social media, or related platforms
- Any other personal information requested by us or provided by you or a third party
We may collect this information directly from you or from third parties.
Collection and Use of Personal Information
We may collect, hold, use and disclose personal information for the following purposes:
- To enable you to access and use our Site and services
- To contact and communicate with you
- For internal record keeping and administrative purposes
- For analytics, research and business development
- To improve our products, services, and user experience
- To run promotions, competitions or offers
- For marketing and advertising purposes
- To comply with legal obligations and resolve disputes
Disclosure of Personal Information
We may disclose your personal information to:
- Service providers (including IT, hosting, payment systems, marketing, and analytics providers)
- Our employees, contractors, and related entities
- Business partners, agents, or sponsors
- Any party involved in a business transfer or sale
- Credit agencies or legal bodies in the case of unpaid accounts
- Courts, regulators, or law enforcement where required
- Third parties assisting in delivering our services or marketing
This may include parties located outside of Australia.
We currently use Shopify to process and store certain personal data.
By providing your personal information, you consent to this disclosure, including to overseas recipients.
Sensitive Information
Sensitive information includes data such as health information, beliefs, or other protected categories under privacy law.
We will only collect and use sensitive information:
- With your consent
- For the purpose it was provided
- Where required or authorised by law
GDPR Compliance (EU Users)
If you are located in the European Union, your personal data will be:
- Processed lawfully, fairly, and transparently
- Collected only for specific, legitimate purposes
- Limited to what is necessary
- Kept accurate and up to date
- Stored securely and only as long as necessary
You have rights including:
- Access to your data
- Correction of your data
- Erasure of your data
- Restriction of processing
- Data portability
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Restrict how your data is used
To exercise any of these rights, please contact us using the details below.
Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
However, we cannot guarantee the security of information transmitted over the internet.
Cookies and Analytics
We may use cookies and similar technologies to:
- Improve your browsing experience
- Analyse website traffic
- Deliver relevant advertising
We may use tools such as Google Analytics to collect data about how users interact with our Site.
Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective once published or communicated to you.
Contact Us
For any questions, requests, or concerns regarding this Privacy Policy, please contact us:
Heat Athletica
Email: hello@heatbyronbay.com.au